Busy barista trainers love this box full of ready-made lessons on customer service. It’s based on the information in chapter 9 of the BARISTA BIBLE on Customer Service.
CUSTOMER SERVICE KIT
$80.00
Description
Designed to deliver engaging practical groupwork in schools and colleges, it includes …
- 10 menus
- 10 espresso shorthand guides
- 2 docket books
- 2 books of feedback forms
- 100 loyalty cards
- 9 role-play cards
- 10 discussion starters.
